At RJ VehicleParts, we offer convenient and flexible payment options to all our valued customers. Below you will find detailed information on the payment methods we accept, billing requirements, order processing, and our refund policy. Please read through these payment terms before making a purchase on our website.
Accepted Payment Methods
We accept all cards including Visa, Discover credit, Mastercard, American Express, and debit cards. For the safety of your financial information, we utilize secure encryption for online credit card transactions. Simply input your card details at checkout to complete your purchase. Please ensure the billing address entered matches the address your card issuer has listed.
PayPal is also an accepted form of payment. By using your PayPal account, you can checkout quickly without exposing any sensitive account numbers. Business and fleet clients also have the option to apply for net 30 payment terms. This allows 30 days from the time of invoice to pay balances due. Please reach out to our sales department directly to establish a net 30 payment account.
In addition, we can accept personal and business checks mailed to our corporate headquarters. Money orders should also be made out to “RJ VehicleParts” and sent to the billing address provided on invoices and statements. Please allow 7-10 business days for mailed payments to process.
Payment Requirements
For all retail orders placed on RJVehicleParts.com, we kindly ask for payment in full at the time you checkout. By collecting payment upfront, we can fulfill and ship orders rapidly to our customers. During the online checkout process, please verify your order total before entering any payment details. All transactions must be authorized before submission, so you will not encounter any surprise charges.
If paying by debit card, the billing address you input must precisely match the address your bank or card provider has on record. This ensures efficient payment processing without complications. We aim to provide a streamlined ordering experience from product selection to parts delivery. Accurate invoicing and payment details assist us in achieving faster fulfillment.
Failed Payments
In some instances, submitted payment methods may be declined or rejected. The most common reasons for failed payments include:
- Insufficient account funds
- Expired or invalid credit card
- Incorrect billing address associated with payment method
- Suspected bank/card issuer fraud protection hold
For declined payments, you will be notified immediately and requested to input an alternate form of payment. Please attempt to reorder with updated account or card details as soon as possible. Providing accurate information reduces errors and speeds up the purchasing process exponentially.
Refund and Return Policy
If you find you need to return an item purchased on our website, please refer to our refund and return policy page for more details. We provide a 30-day window from the original delivery date for returns and exchanges. To start the process, simply contact customer service by phone or email with your invoice number.
Once returns are received and inspected at our warehouse, refunds can take 5-7 business days to process back to your original payment method. Return shipping costs may apply unless items were damaged or defective upon delivery.
Checkout and Payment Support
Our customer service representatives are always happy to answer any order payment questions that may arise. Feel free to reach out by phone at (+91 99995 39262) or email us at support@rjvehicleparts.com. Typically we can provide the quickest assistance with billing and payment inquiries Monday through Friday from 9 am to 5 pm EST.
RJ VehicleParts sincerely appreciates your business and aims to offer an efficient, transparent checkout process. Please familiarize yourself with these payment terms and conditions prior to placing an order. If you have any other questions or concerns, never hesitate to get in touch with us directly.